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- Clarify our operational risks (e.g., service outages, critical incidents, repetitive work)
- Determine if my IT and Operations Departments are maxed out
- Monitor and maintain my SLA agreements to see if we are getting what we have agreed upon
How can you monitor your systems and get a sense of what is happening to your business now? We do not require your resources; we need access to your data.
AFTER ONE WEEK, WE GENERATE INSIGHTS FOR YOU TO ACT ON
You will reduce your exposure to risk; you will be more efficient, and you may even save money. Our time-proven non-intrusive approach remedies the business ills that have come with the current pandemic.
We have the algorithms and pipelines
Our 5-10 day data-driven approach was born out of a 30+ year history of helping businesses in the direst of circumstances. As we have evolved, we have developed software and an intelligence engine that can quickly connect to all of your platforms. Get the most out of every system, whether purchased or homegrown, on-premise, or in the cloud. At best, most companies can monitor each system independently with historical data. We have developed 250+ predefined algorithms and have the pipelines to report on all systems as if one cohesive unit in real-time.
Recalibrate in real-time
Our Process Mining abilities, along with the Business Intelligence we generate, give you the ability to recalibrate quickly. You can watch the improvements in efficiencies as the changes materialize. You can know that your clients are getting the expected service quality. You will be comforted to make the proper adjustments to avoid violating SLA agreements. The operational risks are reduced. All this can be discovered without using up your technical resources that can be deployed to other areas.
Let our Intelligence Engine (TK) monitor your systems and get a sense of what is happening to your business now. Contact us to help you recalibrate.